1. Information We Collect

When you interact with our brand, you might voluntarily provide:

• Basic Details: Like your name and email address, which help us address you properly and keep you updated on your orders.

• Shipping Preferences: Your address and contact number, solely to ensure your GloWings creations arrive safely at your doorstep.

• Payment Information: Processed securely through our partners (like Stripe or PayPal) - we never store your full payment details on our servers.

Information That Helps Us Improve

• To create smoother experiences, we automatically collect:

• Technical Details: Such as your device type and browser, helping us optimize our website for your specific setup.

• Usage Patterns: How you navigate our site (pages visited, time spent), allowing us to refine our product displays and content.

• Connection Information: Including IP address for basic security monitoring and regional customization.

 

2. How We Use Your Data

                   Purpose                                                                                      Legal Basis

Process orders & shipping                                                    Contractual necessity

Send transactional emails                                                           Legal obligation

Improve product design                                                           Legitimate interest

Personalized ads (opt-out)                                               Consent (manage in Settings)

 

3. Data Sharing

We only share data with trusted partners:

• Payment Processors: Stripe, PayPal (PCI-DSS compliant).

• Shipping Carriers: UPS, DHL (address & phone only).

• Analytics: Google Analytics (anonymized where possible).

We never sell your data.

 

4. Your Rights​

• Correct: Edit account info in "Profile".

• Opt-Out: Unsubscribe from marketing emails.

• GDPR/CCPA: EU/CA residents may request data portability.

 

5. Cookies

A cookie is a small amount of information that's downloaded to your computer or devicewhen you visit our site. We use a number of different cookies, including functional,performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (suchas login and region selection). This means you don't have to re-enter this information eachtime you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it's their first time visiting orif they are a frequent visitor.
We use the following cookies to optimize your experience on our site and to provide ourservices.

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Contact Us
Email: privacy@glowings.com 

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